Refund Policy

Last updated: 23/11/2023

Thank you for choosing WP Builder Pros for your WordPress website project. We appreciate your business. Please read our refund policy carefully as it contains important information about your rights, obligations, and the circumstances under which refunds may be issued.

1. Payment Policy

To initiate a WordPress website project with WP Builder Pros, we require a non-refundable deposit of 50% of the total project cost before the project commences. This payment is necessary to secure your spot in our project schedule and covers initial project planning and setup.

2. Refund Policy

2.1. Work Commencement

Once the project has commenced and work has begun, the 50% deposit is non-refundable. This policy is in place to compensate WP Builder Pros for the time and resources invested in project planning, communication, and initial setup.

2.2. Project Cancellation

In the event that the client decides to cancel the project after work has commenced, the 50% deposit will not be refunded. WP Builder Pros will retain the deposit to cover the time and resources allocated to the project up to that point.

3. Exceptional Circumstances

Refunds may be considered in exceptional circumstances, such as severe illness, a documented emergency, or other situations beyond the client's control. Each case will be evaluated individually, and any refunds granted will be at the sole discretion of WP Builder Pros.

4. Communication

If you wish to cancel the project or discuss the possibility of a refund due to exceptional circumstances, please contact us as soon as possible at to find fair and reasonable solutions for our clients.

5. Changes to This Policy

WP Builder Pros reserves the right to update or modify this refund policy at any time without prior notice. Changes will be effective immediately upon posting on our website.

By engaging in a WordPress website project with WP Builder Pros, you acknowledge that you have read and agree to this refund policy.

If you have any questions or concerns about our refund policy, please contact us at [your contact email].

Thank you for choosing WP Builder Pros for your WordPress website needs.


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