Refund policy clear and fair.

Last updated: November 2026. Please read this policy before starting a project with WPBuilderPros.

1. Payment

Projects start with a 50% deposit of the total project cost. The deposit secures your place in our schedule and covers planning and setup.

2. Work in progress

Once work has started, the 50% deposit is non-refundable. It covers the time and resources already spent on your project.

3. Cancellation

If you cancel after work has started, we keep the deposit and hand over any work completed so far.

4. Exceptional circumstances

We may consider refunds in exceptional cases such as serious illness or a documented emergency. Each case is reviewed individually.

5. Contact

To cancel or discuss a refund, email contact@wpbuilderpros.com as soon as possible. We aim to find a fair solution.

6. Changes

We may update this policy. Changes take effect when posted on this page.